Thank you for your interest in a career at MetaLINK Technologies. Technology is an exciting field and we are always looking for professional, passionate people to join our MetaLINK family.

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About the Job

MetaLINK Technologies is a leading Internet Service Provider. MetaLINK Technologies helps businesses with all their IT needs including consulting services, remote backup, high-speed wireless and fiber internet. We are currently hiring energetic commission Sales positions in our target markets. The Information Technology world is a growing and changing environment with tremendous opportunity for the right individual. Imagine providing customers with a solution that provides peace of mind with countless opportunities.

Read more: Independent Sales Consultant
 

Job Description

Summary:
Provides technical assistance and training to customers by performing the following duties.

Essential Duties and Responsibilities:
include the following. Other duties may be assigned as required.

  • Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
  • Configuration of client's equipment to connect to the Internet via modem/DSL Router/Wireless
  • Configure software to connect to Internet application servers.
  • Provide training to clients in the use of system and applications as related to Internet.
  • Obtain general understanding of OS and application operations related to company offered services.
  • Identify and correct or advise, on operational issues in client computer systems.
  • Perform creation of new accounts using company provide software tools.
Read more: Technical Support Specialist
 

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